1/ST Technology

Network Engineer Manager

Job Locations US-MD-Hunt Valley | US-MD-Hunt Valley
ID
2022-1150
Category
Information Technology
Type
Regular Full-Time

Overview

SUMMARY

Ready to take a different path? Passionate about Technology? Love horse racing? Eager to work in a rapidly growing industry? Fascinated by the world of gambling and casinos? If you answered YES to any of these questions, the 1/ST TECHNOLOGY Group could be the right fit for you!

 

1/ST TECHNOLOGY is a global group of Technology, service, and wagering companies that provides B2B and B2C wagering and betting infrastructure for the horse racing and casino industries.  Our companies and products include AmTote, Xpressbet, 1/ST BET, and PariMAX, and we are always eager to add enthusiastic and knowledgeable members to our growing team.  Whether you’re a railbird, gamer, or you’re just passionate about Technology, and we’d love to find out if there’s a spot where you can thrive in the 1/ST TECHNOLOGY Group.  

 

At 1/ST Technology, innovation drives us to create dynamic digital experiences in the horse racing and gaming industry.

 

We are seeking a talented Network Engineer Manager who will be responsible for designing, installing, maintaining and supporting LAN and WAN infrastructures throughout the company. This role provides high-level technical support for voice and data network systems, create and maintain network documentation, maintain hardware and software standards, and work projects and tasks as needed in order to upgrade to new and/or improved equipment and procedures. You must be well versed with advanced engineering and administration of multiprotocol routers, multilayer switches, network security devices and network management systems. This position requires excellent analytical, problem management, organizational, communication, and customer service skills.

 

Responsibilities

RESPONSIBILITIES/DUTIES:

  • Provides support for technical direction and engineering expertise for communications (LAN/WAN) systems infrastructure activities, including network planning, designing, implementing communications infrastructure requirements for buildings and systems.
  • Ensures that adequate and appropriate planning is provided in building communications spaces, networks, and media pathways to meet industry standards.
  • Interfaces with internal and external customers and vendors to determine communications infrastructure needs.
  • Manages third-party vendor relationships and holding them accountable for delivery of outsourced functions, specifically, call center and network operations
  • Develops and implements a robust disaster recovery strategy for critical systems and infrastructure
  • Assess’ single points of failure in infrastructure and recommending actions as appropriate
  • Responds immediately to Production issues.
  • Focuses on utilizing expertise in routing, switching, firewall, and load-balancing using thorough understanding of IP, routing protocols, switching, and security based on extensive hands-on experience.
  • Works with leadership, property LAN service providers (LSPs), end-user computing services delivery and hosting services to manage enterprise availability, server, storage, virtualization, inclusive of security/privacy, risk management, and disaster and crisis management.
  • Provides senior technical engagement for all phases of the infrastructure lifecycle from ideation through execution, and ongoing management and support of the end-to-end network servicing all cloud and datacenter network systems.
  • Works with leadership to develop and execute new initiatives to simplify, standardize, optimize, and automate the network designs, tooling, and operations to reduce implementation cycle times, eliminate service downtime, optimize performance, and ensure that all security and compliance requirements are fully governed.
  • Develops complex global distributed infrastructure solutions residing within multiple country borders.
  • Provides program management assistance and contribute input to help manage project schedules, risks, and costs.
  • Establishes cross team level relationships and partnering with all Business disciplines and other teams to define IT Cloud and Datacenter Network services, meet service level requirements and serve as an escalation point to resolve service delivery and operational issues.
  • Fosters an environment of continuous improvement and structured processes and procedures that support a zero-fault culture
  • Delivers Cloud and Datacenter Network technical support to meet defined service levels that are benchmarked against industry standards and metrics.
  • Monitors area usage/demand of services provided to ensure that shared services actual expenditures are in line with planned spending.
  • Tracks actual utilization of services and products, including reporting of supplier performance, in meeting business service expectations and service levels.
  • Defines requirements, strategy, solutions, and standards for Cloud, Datacenter, LAN/WAN Network infrastructure to meet business needs and adhere with enterprise architecture & security standards.
  • Partners on all aspects of the technology lifecycle including requirements, product and services management, planning, procurement, installation, support and retirement in conjunction with other Infrastructure VPs, Enterprise Architecture, and the business planning teams.
  • Supports the development of and compliance with enterprise architecture, engineering, and design plans.
  • Demonstrates extensive operational support capability with strong ITIL best practices (i.e. Incident Management, Problem Management, Change Management, Capacity Management, Release Management, Service Level Management)

Qualifications

EDUCATION/EXPERIENCE:

  • BS in Computer Science or relevant field of study; Networking and firewall certifications strongly preferred (CCNP, CCDP, PCNSE, CCP-N)
  • Minimum 8+ years of directly relevant experience
  • Strong understanding of and experience with Enterprise architecture, Cloud Functions, Identity & Security and how they interoperate with network architecture
  • Required experience: Cisco routers & switches, Cisco, & Palo Alto Firewalls, HPE/Aruba Wireless & switching
  • Strong knowledge of device level security, ACLs, port level security, VLANs, VRFs
  • Demonstrated business and financial acumen necessary to develop and present data-based ideas and solutions in a clear, concise, and organized manner
  • Knowledgeable across a broad set of infrastructure platforms (Cisco, Windows, Linux, AWS, Palo Alto, Juniper, Netscaler, etc.)
  • Demonstrates experience transforming IT infrastructure and assisting an organization toward a mature cloud-based (AWS) service delivery model
  • Extensive experience with instrumentation, enterprise monitoring, and reporting tools
  • Strong knowledge of factors affecting network optimization and performance; strong knowledge of network capacity analysis and trending; knowledge of application designs including: 2-tier, 3-tier and web browser-based designs
  • In-depth knowledge of modern enterprise networking routing protocols such as EIGRP, BGP and OSPF
  • Knowledge of network applications such as DHCP and DNS
  • Strong understanding of voice and data network protocols: Ethernet, R/ARP, LACP, Spanning Tree, VSS, 802.1Q, TCP/IP, IPSEC VPNs, BGP, HSRP, NAT, TACACS+ & RADIUS, MFA, SIP, SNMP/RMON and RDP.
  • In-depth knowledge of LAN/WAN communications, network hardware such as routers, Ethernet switches, gateways, firewalls, and load balancers; strong knowledge of multiple topologies and media
  • Strong knowledge of device level security, ACLs, port level security, VLANs, VRFs
  • Proficient in packet captures, such as Wireshark, TCPDump, and TCP flow tools, such as NetFlow, jFlow, SFlow
  • Strong knowledge of network optimization and performance analysis and identifying factors affecting network optimization and performance
  • Strong knowledge of network capacity analysis, planning and trending
  • Familiarity with general purpose test equipment including network sniffers and traffic generators.
  • Possess excellent oral and written communication skills.
  • Ability to work well with people of various backgrounds and skill levels.
  • Self-disciplined, self-starter, professional who can successfully bring projects to closure with a minimum of direction, guidance and oversight.
  • The ability to operate independently, without close supervision.

 

RESPONSIBILITIES/DUTIES – SUPERVISORY:

  • This position does have supervisory/managerial responsibilities for approximately 4 to 5 team members.
  • This position is empowered to take initiative with applicable duties/projects and may receive direction or instruction from senior department team members.

 

OTHER INFORMATION:

  • Compensation is commensurate with experience and includes a competitive base salary and benefits
  • Requires travel up to 30% throughout the U.S. and International.

 

BASE WORK LOCATION:

  • Position is based at the Hunt Valley, MD location; ‘Remote’ work environment is a consideration available. Note: Due to pandemic and based on business direction, positions are remote work full time until otherwise notified.

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